Privacy Policy
SongsRequest Privacy Policy
Effective Date: July 01, 2025
This Privacy Policy describes how SongsRequest.com (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We collect:
Order Information: name, email address, billing information, and details you provide for custom requests.
Payment Information: processed securely via Stripe (we do not store your full credit card details).
User Input: any text, names, or content you submit for AI-generated songs and lyric videos.
Technical Data: IP address, browser type, device information, and cookies for analytics and security.
2. How We Use Your Information
We use your information to:
process and deliver your orders,
provide customer support,
personalize and improve our services,
communicate with you regarding updates, promotions, or service notifications (you may opt out at any time).
We do not use your content (lyrics, names, requests) for training external AI models.
3. User Content Responsibility
You are solely responsible for the information you provide.
Please do not submit personal data of third parties (e.g., real names of celebrities, private details of other persons).
We are not liable for the accuracy or legality of user-submitted content.
4. Information Sharing
We do not sell your data. We only share personal information with:
Payment processors (Stripe) to complete transactions,
Hosting and email providers to operate our platform,
when required by law or legal process.
5. Data Retention
Account/order data is retained as long as necessary for legal, tax, and operational purposes.
Generated songs and lyric videos may be stored for delivery and record-keeping, after which they may be deleted.
You may request deletion of your personal data at any time (see Section 7).
6. Security
We employ industry-standard security measures (SSL encryption, access controls, monitoring).
However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
7. Your Rights (GDPR & similar laws)
Depending on your location, you may have the right to:
access your data,
request correction, deletion, or restriction of processing,
withdraw consent for marketing communications,
request a copy of your personal data in portable format.
To exercise your rights, contact us at [email protected].
8. Cookies & Analytics
Our website uses cookies to ensure proper functionality and to analyze traffic.
You can manage or disable cookies through your browser settings.
We may use third-party analytics tools (e.g., Google Analytics) in compliance with applicable laws.
9. Children’s Privacy
Our services are not intended for children under the age of 13 (or the age of digital consent in your country).
We do not knowingly collect personal data from children.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at: [email protected]
